![]() Halo Infinite after a second clean install of Windows 10 would blue screen with a BAD_LOOP_HEADER which allowed me to run my memory.dump file through WinDbg and finally find the cause of my my hair tearing for the past 3 weeks: PROCESS_NAME: SophosFileScanner.exe Report ID: b5ec08c5-a6c2-436e-9030-27b413f4f580įaulting package full name: Microsoft.254428597CFE2_1.3295.45279.0_圆4_8wekyb3d8bbweįaulting package-relative application ID: OlympusReleaseįorza 5 Horizon would error with the following error: Faulting application name: ForzaHorizon5.exe, version: 0.0.0.0, time stamp: 0圆1b3ceb2įaulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000įaulting application start time: 0x01d80ff1dd64de22įaulting application path: C:\Program Files\WindowsApps\Microsoft.624F8B84B80_3.417.812.0_圆4_8wekyb3d8bbwe\ForzaHorizon5.exe Halo Infinite does not even load and would give the following error: Faulting application name: HaloInfinite.exe, version: 6.10021.10921.0, time stamp: 0圆1dce7e8įaulting module name: ntdll.dll, version: 1.1466, time stamp: 0xe2f8ca76įaulting application start time: 0x01d80ff1a2b77f51įaulting application path: C:\Program Files\WindowsApps\Microsoft.254428597CFE2_1.3295.45279.0_圆4_8wekyb3d8bbwe\HaloInfinite.exeįaulting module path: C:\Windows\SYSTEM32\ntdll.dll r/talesfromtechsupport - Support stories from the trenchesįor the past 3 weeks I have been fighting issues with the following games on PC Game Pass crashing at start up or not even loading:Īfter numerous tweaks and software uninstalls and eventually two different clean installs of Windows for games that were previously working flawlessy along with all my other Steam, Epic, and PC Game Pass games that have all continued to work flawlessly through this mess I have discovered that Sophos Home Premium was the root cause of the issue. r/sysadmin - General Sysadmin topics and rants r/aww - For your support-related relief needs Sophos XG - Official How-to videos for the XGĭavid Okeyode - XG/UTM Cloud How-to videos Naked Security - Award-winning computer security news Posts from your own blog are welcome, as long as disclosure is made, they are relevant to the sub, and follow Reddit rules regarding self-promotion ![]() ![]() Posts should be related to Sophos as a company or its productsģ. Members are expected to follow the basic rules of ReddiquetteĢ. Community members shall conduct themselves with professionalism ![]()
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